Shipping policy
Alhaq Shipping Policy
Last Updated: August 25, 2026
Thank you for shopping with Alhaq. We aim to process and deliver your orders as quickly and reliably as possible. Please review the following shipping policy before placing your order.
Order Processing
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Orders are typically processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales, promotions, or periods of high order volume, processing may take a little longer.
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You will receive an order confirmation after placing your order and shipping information once your order has been dispatched.
Shipping Time
For deliveries within Pakistan, orders generally arrive within 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Alhaq may offer free shipping promotions subject to the terms of the promotion.
Delivery
Please make sure your shipping address, phone number, and other contact information are correct when placing your order.
Once an order has been shipped, delays caused by the courier or circumstances outside Alhaq's control may occur. We will do our best to assist you in resolving delivery issues.
If the courier is unable to deliver your order because of an incorrect address, unavailable recipient, or other customer-related issue, additional delivery charges may apply.
Damaged or Missing Orders
If your package arrives damaged, please contact us as soon as possible after delivery and provide photographs of the package and the damaged product.
If your order appears to be missing or has not arrived within the expected delivery period, please contact our customer support team so we can investigate with the courier.
Cash on Delivery
If Cash on Delivery (COD) is available for your order, payment must be made to the courier upon delivery. COD availability may vary depending on your location and order.
International Shipping
At this time, Alhaq primarily ships within Pakistan. If international shipping becomes available, applicable shipping charges, delivery times, customs duties, and taxes will be communicated at checkout.
Contact Us
If you have any questions about your order or our shipping policy, please contact Alhaq through the contact information provided on our Shopify store.
By placing an order with Alhaq, you acknowledge and agree to the terms of this Shipping Policy.